Privacy Policy

This Privacy Policy explains how Style Society Pty Ltd (ABN 68 665 764 214) (“Style Society”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information. By contacting us, using our website, or accepting our services, you agree to the terms of this Privacy Policy.

1. Definitions

For the purposes of this Privacy Policy:

1.1 Style Society Website means our webpage: www.stylesociety.com.au.
1.2 Accessory means luxury handbags (and any other accessories Style Society may offer), including protective packaging supplied to the Customer.
1.3 Agreement of Hire means the contract formed when a Customer accepts services from Style Society and agrees to be bound by the Terms and Conditions.
1.4 Terms and Conditions means the Terms and Conditions published on the Style Society Website from time to time.
1.5 Services means the short-term rental of luxury Accessories provided by Style Society.

2. Personal Information We Collect

2.1 When you contact us, enquire about our services, or hire an Accessory, we may collect and store personal information including:

  • Your name, address, date of birth, telephone number, and email address.

  • Details and copies of identification documents (e.g. driver licence, passport, or photo card).

  • Information about personal characteristics (such as age or gender).

  • Payment card details, payment method, and transaction history.

  • Any other personal information you provide to us or authorise us to collect.

3. How We Collect Personal Information

3.1 We collect personal information directly from you where practicable, including when you:

  • Contact us via phone or email.

  • Lodge an enquiry through the Style Society Website.

  • Register an account on the Style Society Website.

  • Enter into an Agreement of Hire.

  • Correspond with us in any form.

  • Participate in surveys you agree to complete.

4. Security, Storage & Protection

4.1 Style Society stores personal information electronically using secure databases with restricted access.
4.2 Customer accounts on the Style Society Website are password-protected. Creation and security of your password is your responsibility.
4.3 We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
4.4 Style Society is not responsible for breaches that occur on your own device but may assist (at its discretion) if notified.
4.5 We destroy or de-identify personal information when it is no longer required and not legally required to be retained.

5. How We Use Personal Information

We may use your personal information for purposes including:

  • Registering your account on our secure database.

  • Processing your Agreement of Hire and related transactions.

  • Responding to your enquiries and communications.

  • Sending you promotions, updates, or newsletters (unless you opt out).

  • Considering and responding to complaints.

  • Sharing with insurers, debt collectors, or police, as required under our Terms and Conditions.

6. Cookies

6.1 The Style Society Website may use cookies to collect data about how you use our website.
6.2 Cookies do not access or breach personal information. They help us improve website features and customer experience.
6.3 You may disable cookies through your browser settings, but some website features may not function fully.

7. Marketing & Opting Out

7.1 We may use your personal information to inform you about our services, promotions, and events.
7.2 You can opt out of marketing emails or SMS at any time by following the unsubscribe prompts or contacting us.
7.3 Customers may de-register their account at any time provided no fees are outstanding. Accounts can be re-registered later if desired.
7.4 We will not disclose your personal information to third parties for marketing purposes without your consent.

8. Updating Your Information

8.1 Registered Customers can update personal information at any time via the Style Society Website.
8.2 You may request access to or correction of your personal information by contacting our Privacy Officer at stylesociety.au@gmail.com
8.3 We will take reasonable steps to ensure information we hold is accurate, complete, and up to date. You can assist us by notifying any changes promptly.

9. Complaints

9.1 If you have concerns about this Privacy Policy or our handling of your information, you may contact our Privacy Officer at stylesociety.au@gmail.com
9.2 We take complaints seriously and will aim to acknowledge your complaint within 7 days and resolve it within 30 days.
9.3 If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Overseas Disclosure

10.1 Style Society may engage third-party service providers, some of whom may be located overseas.
10.2 We will take reasonable steps to ensure overseas recipients handle your personal information in accordance with Australian Privacy Principles.

11. Changes to This Privacy Policy

11.1 We may update this Privacy Policy from time to time. The latest version will always be available on the Style Society Website.
11.2 This Privacy Policy was last updated in March 2022.